PoliciesProcedures.jpg
 

Booking your Appointment

Upon booking your appointment or consultation, you will be required to secure your appointment with a $50 non-refundable deposit via Visa, Mastercard or Electronic Bank Transfer. This deposit will be used towards your treatment. For microblading/eyebrow embroidery or permanent makeup appointments, a $100 non-refundable deposit is required which will also be used towards your treatment.

To book your appointment, we ask that you call the clinic directly. We do not book appointments over email or social media direct message (Instagram, Facebook).

Β 

Missed Appointments and Cancellations

We maintain a strict cancellation/no show policy. You are responsible for remembering your appointment and we ask that you respect our time by showing up to your scheduled appointment. Any missed, late cancelled, or changed appointment without 48 hours notice will result in the loss of your deposit and an additional deposit will be required for your next treatment. Any late arrivals will shorten your appointment time and will not be made up by running into the next client's scheduled appointment. We understand that cancellations may arise and in the case of circumstances that are beyond our control, we will reschedule your existing appointment and no charges will apply. 

Β 

Refunds

We do not accept returns or refunds on products unless the product you purchased is damaged. Products may be exchanged within 14 days of purchase if unused and unopened in the original packaging. There are no refunds on services provided. Please contact us if you have any further questions or concerns.